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The current case load at Scott and Associates is full. We are suspending taking new cases until November 1, 2014. When we begin taking new cases again, new communication procedures will be in place increasing the direct contact between attorney and client. It is not expected that the communication procedure changes will affect approval rates. Rather, the changes are expected to make the clients more comfortable in a stressful situation. In order to provide this service, we must strictly limit the number of open cases. We are projected to reach the desired limits by November 1, 2014.